Elevated latency on viewing traces

Incident Report for LangSmith

Resolved

This incident has been resolved.
Posted Apr 22, 2025 - 22:39 UTC

Monitoring

Our storage provider has implemented a fix and expects the issue to resolve in the next 15 minutes.
Posted Apr 22, 2025 - 22:04 UTC

Identified

Our storage provider has identified an issue causing throttling for read requests against cloud storage, and they are working on a fix.
Posted Apr 22, 2025 - 20:40 UTC

Update

We are continuing to investigate this issue with our storage provider.
Posted Apr 22, 2025 - 20:21 UTC

Update

We are continuing to investigate this issue.
Posted Apr 22, 2025 - 19:17 UTC

Investigating

We are collaborating with our storage provider to investigate increased latency on loading traces from cloud storage.
Posted Apr 22, 2025 - 19:09 UTC
This incident affected: LangSmith Frontend and LangSmith API.
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