We have applied a workaround that has addressed the issue and are monitoring for any recurrence. Feedback should now be fetched as expected.
Posted May 02, 2024 - 14:13 UTC
Investigating
An issue with our database provider has resulted in an inability to fetch feedback from runs in the LangSmith via the UI and SDK. We are investigating workarounds until the database issue can be corrected. New feedback continues to be processed successfully.