Inability to retrieve feedback on runs
Resolved·Degraded performance

This incident has been resolved.

Thu, May 2, 2024, 05:07 PM
(1 year ago)
·
Affected components
LangSmith Run Ingestion
Updates

Resolved

This incident has been resolved.

Thu, May 2, 2024, 05:07 PM

Monitoring

We have applied a workaround that has addressed the issue and are monitoring for any recurrence. Feedback should now be fetched as expected.

Thu, May 2, 2024, 02:13 PM(2 hours earlier)

Investigating

An issue with our database provider has resulted in an inability to fetch feedback from runs in the LangSmith via the UI and SDK. We are investigating workarounds until the database issue can be corrected. New feedback continues to be processed successfully.

Thu, May 2, 2024, 01:59 PM(14 minutes earlier)
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