Affected components
LangSmith Application
LangSmith API
Updates
Resolved
This incident has been resolved.
Sat, May 10, 2025, 07:46 AM
Monitoring
Error rates have recovered and we are continuing to monitor.
Sat, May 10, 2025, 06:51 AM(55 minutes earlier)
Identified
Our billing provider is continuing to investigate this issue. LangSmith organization creation is unaffected. Operations that fetch or update billing information are failing at a rate of about 10%.
Sat, May 10, 2025, 05:04 AM(1 hour earlier)
Identified
We've identified an elevated error rate from our billing provider that is causing some new signups and billing-related fetch operations to fail. Retries are often succeeding.
Sat, May 10, 2025, 04:05 AM(59 minutes earlier)
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